Privacy Policy

SocioMate collects various types of information to provide and improve our services. The types of personal information we may collect include:

• Account Information: When you register for a SocioMate account, we collect your name, email address, password, and profile information.
• Usage Data: We collect information about how you interact with our Platform, including access times, pages viewed, and features used.
• Device Information: We collect information about the devices you use to access our services, including hardware model, operating system, unique device identifiers, and mobile network information.
• Location Information: With your consent, we may collect and process information about your precise or approximate location.
• Content: We collect the content you create, upload, or share on our Platform, including messages, posts, and comments.

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services to you.
• Developing new products, services, features, and functionality.
• Personalizing your experience on our Platform.
• Communicating with you about our services, including sending updates, security alerts, and support messages.
• Measuring the effectiveness of our services and marketing efforts.
• Detecting, investigating, and preventing fraudulent transactions and other illegal activities.
• Protecting the rights and property of SocioMate and others.

SocioMate does not sell your personal information. However, we may share your information in the following circumstances:

• With service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service.
• With business partners with whom we jointly offer products or services.
• When required by law or to respond to legal process, to protect our customers, to protect lives, to maintain the security of our services, and to protect our rights or property.
• In connection with a sale, merger, or acquisition of all or a portion of our company to another company.
• With your consent or at your direction.

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

SocioMate uses cookies and similar technologies to enhance your experience on our Platform, understand user activity, and improve the quality of our services. Here's how we use these technologies:

• Essential Cookies: These cookies are necessary for the Platform to function and cannot be switched off. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms.
• Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Platform.
• Functionality Cookies: These cookies enable the Platform to provide enhanced functionality and personalization.
• Advertising Cookies: These cookies may be set through our Platform by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.

You can control cookies through your browser settings. However, if you disable certain cookies, you may not be able to access all features of our Platform.

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information about you.
• Deletion: You can request that we delete your personal information in certain circumstances.
• Restriction: You can request that we restrict the processing of your information in certain circumstances.
• Portability: You can request a copy of the information you provided to us in a structured, commonly used, and machine-readable format.
• Objection: You can object to our processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the information provided in the "Contact Information" section.

SocioMate takes the security of your personal information seriously and uses appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

Some of the security measures we implement include:

• Encryption of data in transit and at rest.
• Regular security assessments and penetration testing.
• Access controls and authentication procedures.
• Regular security training for employees.
• Monitoring for suspicious activities.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

SocioMate's Platform is not directed to children under the age of 13 (or the minimum age required in your country). We do not knowingly collect personal information from children under this age.

If we become aware that we have collected personal information from a child under the applicable minimum age without parental consent, we will take steps to delete that information. If you believe we might have any information from or about a child under the applicable minimum age, please contact us using the information provided in the "Contact Information" section.

SocioMate is based in the United States and the information we collect is governed by U.S. law. If you are accessing our Platform from outside the United States, please be aware that information collected through the Platform may be transferred to, processed, stored, and used in the United States and other jurisdictions.

By using the Platform, you consent to the transfer of your information to the United States and other countries, which may have different data protection rules than those of your country.

When transferring data from the European Economic Area (EEA), the United Kingdom, or Switzerland to countries that have not received an adequacy decision from the European Commission, we rely on mechanisms such as standard contractual clauses to ensure an adequate level of protection for your personal information.

SocioMate may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

For significant changes, we will provide a more prominent notice, which may include email notification for registered users.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

• Email: privacy@sociomate.com
• Address: 1302, Shivalik Shilp, Isckon Cross Road, Ahmedabad, Gujarat, India
• Phone: +91 7434853009